Abstract Objective Define what good relationship in the perspective of nurses is and identify the elements necessary for the establishment of good relationships with families in the neonatal and pediatric context. Methods Qualitative study that used Symbolic Interactionism as theoretical reference and Content Analysis as a methodological approach. Data were collected through interviews with nine nurses working in the neonatal and pediatric hospital setting. Results Good relationships with families are represented by three categories: connect with families; maintain an effective […]